Q338 and Q326 Worksurface Firmware V4.2
Q3 Worksurface Firmware V4.2
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Condition
The Q338 / Q326 premium faders can only be used with software version v2232 or later. The faders have not been tested with any earlier software version.
Worksurface code V4.2 is required for the premium faders to operate correctly.
Premium and standard faders can not be mixed on an individual fader bank. It is, however, permissible to mix premium and standard faders banks on a console as long as individual banks only have one type of faders.
Preparation
Important Note: This is not considered an operator action. This note is for the use of factory approved technicians only.
Read the instructions carefully before starting, and leave yourself time to perform the work.
Ensure you have taken appropriate anti-static precautions
Avoid working in areas with synthetic floor coverings or carpet, especially polypropylene material, as opposed to natural materials such as solid wood or wool. Ideally work at a proper workbench with ESD safe features, such as a metal frame. Before work, try to discharge yourself into a mains earth fitment, water pipe etc.
This is important as parts of the equipment are static sensitive and even if any damage is not immediately obvious, so called “latent damage” can occur, where a device may be partially degraded yet continue to perform its intended function. However, the operating life of the device may be reduced dramatically, leading to premature failure.
If you are unsure about any part of the procedure, seek advice before proceeding.
You will need to have the following tools to hand:
- Pozi-screwdriver no1
- 2.0 Hexagonal driver (Allen Key)
- 5.5 nut driver
- Soft material (e.g. bubble wrap or foam) for resting panels on
Before you start, shut down the console, switch it off and remove the power leads.
Procedure
Remove the input and master panels
Unscrew the hex screws holding each panel to the console frame, 8x screws for each input panel & 4x for the master panel.
Lift the panel and disconnect all cables marked to be able to fully remove it.
Lift the master panel and disconnect all cables.
Disassembly of the input and master panels
Input panel
Place the panel on top of a clean surface.
Remove all fader caps.
Flip the panel over and disconnect the grey ribbon cable and all fader looms from the fader driver card.
Locate the Zynq module on top of the fader driver card.
Remove the two screws holding the Zynq module in place.
To fully remove the Zynq module, gently pull the locks on each side of the module.
Doing this, it will bring the module into a raised position. Remove it by pulling it gently out from the socket.
*Note: this Zynq module will be used again, place it in a safe and clean area*
Remove all x7 screws to remove the fader driver card from the panel.
Locate and remove all x7 hex standoff spacers.
Further to this, flip the panel over and remove all existing faders by unscrewing all x24 hex screws.
Master panel
Place the panel on top of a clean surface.
Remove the two fader caps.
Flip the panel over and disconnect the fader looms from the pcb.
To fully remove the faders, unscrew the x4 hex screws holding the faders to the panel.
Once again, flip the panel over and locate the x4 nuts securing the master meter card and insulator to the metal work.
Remove all x4 nuts and washers.
Master meter card and insulator can be fully removed.
Premium faders assembly and installation
Premium Faders (Input panel)
Verify your kit contains the following.
1x Standoff bracket
12x Premium faders
12x Input fader looms
12x Silver fader caps
4x Washers
4x Nyloc nuts
9x Pozi screws
24x Hex screws
1x Fader driver card
Assembly and installation
Place the input panel facing down on top of some foam to avoid scratching the vinyl.
Install all x12 faders with the hex screws provided in the kit, making sure the fader motor is facing the bottom of the panel.
Faders installed.
Install the new bracket where the previous standoffs were located and secure down with the washers and nyloc nuts provided.
Verify and set the jumper settings on the new fader driver cards.
Q338 - LEFT / CENTRE / RIGHT
Q326 - LEFT / CENTRE / N/A
Place the new fader driver card on top of the bracket fitted in the previous step and secure it down with the pozi screws.
Fader driver card installed.
Gently insert the Zynq module previously removed from the old fader driver card into the new one.
Push the module down until you hear a click from the locking tabs securing the pcb from both sides.
Screw the pcb down with the two pozi screws.
Install the new fader looms.
Important note: When connecting the loom to the fader, apply some pressure from the right side, just like the white arrows on the picture below.
Plug the other end of the loom into the fader driver card.
Repeat this same procedure with the rest of the looms.
Flip the panel over and install the new fader caps.
The upgrade has been completed, repeat the installation with the other input panels.
Premium Faders (Master panel)
Verify your kit contains the following.
2x Premium faders
2x Fader looms
2x Silver fader caps
1x Master meters pcb
1x Insulator
4x Washers
4x Nyloc nuts
4x Hex screws
Assembly and installation
Place the master panel facing down on top of some foam to avoid scratching the vinyl and install the insulator board making sure it has the following orientation.
Place the meters PCB on top of the insulator board.
Secure down the insulator board and the meters PCB with the 4 x washers and 4 x Nyloc nuts.
Install the x 2 faders with the hex screws provided in the kit, making sure the fader motor is facing the bottom of the panel.
Install the new fader looms without crossing connections.
Flip the panel over and install the new fader caps.
Installation has been completed.
Reassemble the mixer
Place all fader panels back into the console.
Re-connect all cables accordingly and screw down all panels.
Quantum Setup
Before proceeding to the software installation, due to all fader driver cards were replaced, a Quantum Setup needs to be performed so these are recognized by the mixer.
Instructions.
1. On the Master Screen, select System > Quit to Windows. This will close the application and show Quantum Home.
2. Using the Mouse, click Settings > Advanced Settings > Unlock System Settings. A confirmation box will appear on the screen. Click Yes. Quantum home will ask you to restart the console. Click OK and the console will restart and stop in Quantum Home.
3. Once the console has booted into Quantum home, an information popup box will appear on the screen explaining that the “system is now configurable”. Click OK.
4. In Settings > File Browser navigate to and run D:\QuantumX\QuantumSetup.exe
6. The following window will appear, on the top select which console are you using, either Q326 or Q338.
7. Click Start
The Window will now show each COM port assigned to the correct device.
8. Adjusting any control on each worksurface will highlight the appropriate Worksurface activity button as shown.
9. Click Save and Quit
10. From Quantum Home, using the Mouse, click Settings > Advanced Settings > Lock System Settings. A confirmation box will appear on the screen. Click OK. The Console will now restart and Boot into the Quantum Application.
Installing the software
Unzip the file Quantum3_PremiumFaders_V4.2z_Updater.zip and place the resulting exe file on a USB stick.
On the console, quit to Quantum Home and insert the stick into a USB port on the console.
Open the File Browser from the settings menu and navigate to your USB stick. then double-click on the file Quantum3_PremiumFaders_V4.2z_Updater.exe to launch the installer.
Click install and wait for confirmation that the installation has finished.
Once the installation is complete, run the Upgrade Quantum application from the main Quantum Home screen and confirm that the available firmware for all worksurfaces is V4.2.
Update each worksurface individually by clicking the 'update' button next to the green tick box. You can observe the progress of each update on the surface LEDs. Once complete, confirm that all running codes are now showing V4.2 as well.
This completes the installation of the software.
Calibrating the faders
From the main Quantum Home page, start the application 'Quantum Test'.
Please note that Quantum Test now reports which type of fader is installed on the selected worksurface. The first time the application is opened, it will still report the 'Standard' fader type even though the premium faders are physically installed. It is by running the fader calibration that the fader type is set correctly and it is important that the calibration is matching the fader type. Standard faders should not be calibrated as premium faders and vice versa.
Worksurfaces are selected by the tabs at the top (Tabs 0: Q3 Master to tab 3: Q3 Centre).
Select the first surface and click 'calibrate' to calibrate the newly installed faders.
Select 'Premium' and the calibration process will start. Wait for confirmation that the calibration was successful before moving on to the next worksurface section.
Once all fader banks are calibrated successfully the upgrade is complete.